During these unprecedented times, we want to remind you of our commitment to our customers, employees, and community. We continue to follow our core values of respect, integrity, trust, and excellence as we evaluate the ever-changing impact of the Coronavirus (COVID-19).
As a bank grounded in relationships, we understand the critical role we play in the wellness of our communities as well as our responsibilities to the financial health of our customers. In the future, we expect our government to provide some financial relief for consumers and businesses. In the meantime, we are developing our own programs to provide support to those in need.
Your Deposits are Safe with Us.
As a bank Built on Trust, you can rest assured that your deposits are safe and secure. All of your deposits are fully insured through the combined coverage of the FDIC (Federal Deposit Insurance Corporation) and the DIF (Depositors Insurance Fund). All customers are insured by the FDIC up to $250,000. All deposits above the FDIC insurance amount are insured by the Depositors Insurance Fund (DIF).
The combination of FDIC and DIF insurance provides Cornerstone Bank customers with full deposit insurance on all of their deposit accounts.
We’re Committed to You.
Cornerstone Bank is an essential business. Our drive-ups remain open, while our lobbies and safe deposit boxes can be accessed by calling 800-939-9103 and scheduling an appointment.
We would like to remind you of our convenient services that are always available to our customers:
- ATM daily withdrawal limit of $1,000
- No ATM fees when you use your Cornerstone Bank card at any of our convenient ATM locations or ATMs belonging to the SUM network
- Any ATM is your ATM—nationwide ATM surcharge rebates on qualifying checking accounts*
Beginning March 24, 2020, and for a 30 day period, we have implemented the following programs to support the needs of our customers:
- We will waive early withdrawal penalties on CD withdrawals up to $10,000 per customer.
- On a case by case basis, we may make accommodations for our loan customers having difficulty making payments.
We’re Here to Help.
If you have any questions or need assistance, call our Customer Information Center at 1-800-939-9103 or visit our Secure Message Center within the Online Banking platform. To send a secure message, select Banking Service Center from our menu options, then choose Secure Message Center to compose your message.
We thank you for your business and wish you good health and wellness.
*Click here to see what checking accounts qualify.